Vardaan Infosoft Pvt Ltd: Job Opening for Customer Care Executive

JOB SUMMARY:-

Location :-  Noida, Gurgoan, Delhi

Experience :- 0-1 Year
CTC :- Rs. 1,00,000 – 3,00,000 p.a
Qualification :-   B.E/B.Tech-(CS/IT/EC), BCA/MCA, B.Sc/M.Sc in CS
Functional Area :- Network / System Administration, Hardware / Telecom Equipment Design
Industry : Manufacturing

Job Description:

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

For more information, visit:-
Vardaan Infosoft Private Limited
20/06/13 Sahibabad Industrial Area
Site IV Ghaziabad U.P. 201010
Executive Name :- Parul
Mobile No. +91-9540155924
Email Id: info@vardaaninfosoft.com